Need Help?

Below is a list of questions commonly asked by students.

Is USA Learns free?

Yes!


Can I use USA Learns on my tablet?

Yes! You can use any kind of tablet with USA Learns: iPad, Android, Windows and others!


Can I use USA Learns on my phone?

You can try to use your phone, but some parts of the site will not work well. The site works best on computers, laptops, and tablets.


Does USA Learns provide teachers?

You do not need a teacher to use USA Learns. You can use the USA Learns site by yourself.

USA Learns can not give you a teacher. If you have your own teacher, get the class key from them and enroll in your teacher’s class.


How do I change my information?

  1. From your My Home page select:
    • Change My Password, or
    • Change My Email Address, or
    • Change My Name
  2. Type in your new information.
  3. Click the button to save.

If you change your password or your email address, write it down so you remember. You will need that to Sign In to USA Learns the next time!


The video is blank.

The videos may take up to a minute to appear. Wait for a little bit and, if the video remains blank, try refreshing your page.

If your Internet connection is not fast enough, the video may not play.


Are there USA Learns apps?

Yes! The USA Learns English Apps (1-4) are available at the AppStore and the Playstore.

The USA Learns English Apps are NOT the same as the site. The apps do not give scores. The apps are not connected to your USA Learns account. The apps activities can not be shared with a teacher. The apps are additional tools to help you learn English.


Students with a teacher may have additional questions.

How can I enroll in my teacher’s class?

  1. Ask your teacher for the class key.
  2. Select the “Enroll in my teacher’s class” link on your homepage.
  3. Enter the class key into USA Learns.

The name of the teacher’s class will appear on your homepage and at the top of your lessons. Your teacher will see the scores of the lessons you have completed.

You can enroll in your teacher’s class at any time, even if you’ve already completed some lessons.


Can I add another teacher’s class?

You can always add another teacher’s class. You will need the class key from that teacher.

Your scores will be seen by the teacher after you enroll in the class.


How do I get a class key?

You need your own teacher. The teacher will provide you with a class key.

Remember, you do not need a teacher to use USA Learns.


Do I need a class key to start another course?

You can start any of the courses by yourself. You do not need a class key to start a course.

If you want your teacher to see the scores, you will need the correct class key from your teacher.


I want to retake a course but it is still my teacher’s class. What should I do?

Your teacher will need to delete you from the class. Then you can retake it and redo the lessons.


I am using a tablet and I can not record my voice. What should I do?

USA Learns recommends that you use a laptop or a computer for “record” activities. Tablets are not able to record your voice using a regular browser.

If you want to record your voice using a tablet, you will need to use a special browser that has Flash contained within it. You can search the AppStore and Playstore for “gaming browser” or “flash browser.”

Research the app before you install! USA Learns does not support and is not responsible for other apps.

As soon as USA Learns is able to make recording work for tablets, it will happen!


These questions and answers did not help me. Who can help me?

USA Learns is here to help you!

Please email help@usalearns.org and tell us what kind of a problem you are having. Describe the problem and give as many details as you can in the message so that we can help.

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